PRIVACY POLICY
Mind Body Soul Healing
Last updated: [06/06/2026]
Introduction
This Privacy Policy explains how Mind Body Soul Healing collects, uses, and protects your personal information when you:
- Visit our website;
- Contact us by phone, WhatsApp, email, website form, or social media direct messages;
- Book or receive Services (massage and coaching).
By using our website or Services, you agree to this Privacy Policy.
Information We Collect
We may collect the following personal information:
Contact & Identity Information
- First and last name
- Phone number
- Email address
- For mobile massage: your service address (usually provided by direct message, phone, or WhatsApp)
Booking & Service Information
- Date and time of appointments
- Types of Services booked (massage, coaching, etc.)
- Payment-related information (e.g., whether you paid by card, cash, bank transfer, Venmo, or check; payment confirmation).
- We do not store your full card details ourselves if a third-party payment processor is used.
Health & Intake Information (for Massage & Coaching)
- Health history relevant to Services (e.g., injuries, surgeries, allergies, blood pressure, pregnancy, medications, etc.)
- Notes related to your session and preferences, as needed for safe and effective Services.
Communication Data
- Messages you send via email, SMS, WhatsApp, website forms, or social media DMs.
- Your responses to coaching exercises or intake forms, if provided.
How We Use Your Information
We use your information to:
Provide and Manage Services
- Schedule and confirm appointments
- Customize sessions based on your goals and health information
- Communicate about your appointments and any changes
Health & Safety
- Assess whether specific massage techniques or coaching approaches are safe and appropriate
- Adjust Services based on your health status
Payments & Business Operations
- Process payments and manage billing
- Maintain business records and comply with legal obligations
Communication & Support
- Respond to your questions and requests
- Send important updates (e.g., changes to appointments, policies, or services)
Marketing & Updates
- With your consent where required, send occasional newsletters, offers, or information about services, events, or content that may interest you.
- You can opt out of marketing communications at any time .
How We Share Your Information
We do not sell your personal information.
We may share information only as reasonably necessary:
Service Providers
- Payment processors or booking platforms that help process your bookings and payments.
- Email or communication service providers (for appointment reminders or newsletters).
Legal & Safety
- If required by law, court order, or government request.
- To protect our rights, safety, or the safety of others, or investigate fraud or abuse.
We require any service providers who process data on our behalf to use appropriate security measures and handle your data only as instructed.
- We keep your information only as long as needed:
- To provide your Services and maintain booking records;
- To comply with legal or tax obligations;
- To resolve disputes or enforce agreements.
When information is no longer needed, we securely delete or anonymize it when feasible.
Your Choices & Rights
Depending on your location, you may have certain rights over your personal information. In general, you can:
- Access & Update: Request a copy of your personal data we hold and ask us to correct it if it is inaccurate or incomplete.
- Opt-Out of Marketing:
- Click “unsubscribe” in marketing emails, or
- Contact us directly to be removed from marketing lists.
- Request Deletion (where allowed): Ask us to delete your personal information, subject to legal and business obligations to retain certain records.
International Users
Mind Body Soul Healing operates in Southern California, USA. If you are accessing our website or Services from outside the United States, you understand that your information may be processed and stored in the U.S., where data protection laws may differ from those in your country.
Changes to This Privacy Policy
We may update this Policy periodically. The “Last updated” date at the top indicates the latest version.
Contact Us:
For questions about this Privacy Policy or your personal information, contact:
Silvia Pintea
Phone: (949) 539-9767
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