Privacy Policy

Privacy Policy

Mind Body Soul Healing
Last Updated: August 16, 2026

1. Introduction

Mind Body Soul Healing respects your privacy and takes the protection of your personal information seriously.

This Privacy Policy explains how information may be collected, used, stored, and shared when you:

• Visit this website
• Contact Mind Body Soul Healing by phone, text message, WhatsApp, email, website form, or social media
• Request, schedule, or receive massage services

By using this website or providing personal information to Mind Body Soul Healing, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

Contact & Identity Information

We may collect:

• First and last name
• Phone number
• Email address
• Service address for mobile massage appointments

Appointment & Service Information

We may collect:

• Appointment dates and times
• Services requested or received
• Session preferences and focus areas
• Information related to booking, cancellations, or rescheduling
• Payment method and payment confirmation

We do not store full credit card details when third-party payment processors are used.

Health & Intake Information

To ensure safe and appropriate massage services, we may collect information you voluntarily provide such as:

• Relevant health history
• Injuries or surgeries
• Allergies or sensitivities
• Pregnancy
• Medications
• Areas of discomfort or tension
• Other information relevant to your session

We may also keep limited session notes to support continuity of care and service quality.

Communications

We may retain communications sent through:

• Email
• Text message
• WhatsApp
• Website forms
• Social media messages

Website Information

When you visit this website, certain technical data may be collected automatically, such as:

• IP address
• Browser and device type
• Pages visited
• Date and time of visit
• Cookies or similar technologies

This information is used for website functionality, security, and basic analytics.

3. How We Use Your Information

We use your information to:

• Respond to inquiries
• Schedule and manage appointments
• Provide mobile massage services
• Customize sessions based on your needs and health information
• Communicate about appointments or changes
• Process payments
• Maintain business and legal records
• Improve website and client experience
• Comply with legal obligations

Marketing communications may be sent when appropriate. You may opt out at any time.

4. How We Share Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers, such as:

• Website hosting providers
• Payment processors
• Booking or scheduling systems
• Email or communication tools
• Other business technology providers

We may also disclose information if required by law, legal process, or to protect safety, rights, or security.

5. Privacy & Confidentiality

All client information is treated as private and confidential.

Information is only shared when necessary to provide services, when you give permission, or when required by law.

6. Data Security & Retention

We use reasonable safeguards to protect your information.

Information is retained only as long as necessary to:

• Provide services
• Maintain business records
• Meet legal, tax, or insurance obligations
• Resolve disputes
• Support legitimate business needs

Information is securely deleted or anonymized when no longer needed.

7. Your Choices

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion where legally allowed
• Update your contact details
• Opt out of marketing messages

Some records may need to be retained for legal or business purposes.

8. Cookies & Tracking

This website may use cookies or similar technologies for functionality, security, and analytics.

You may disable cookies in your browser settings.

Third-party services may also collect information according to their own privacy policies.

9. Children & Minors

Massage services for minors require parental or guardian consent.

We do not knowingly collect or use children’s data for marketing purposes.

10. International Visitors

This website is operated in the United States. If you access it from outside the U.S., your information may be processed in the United States.

11. Updates to This Policy

This Privacy Policy may be updated from time to time. The “Last Updated” date reflects the latest version.

12. Contact

Mind Body Soul Healing
Phone: (949) 539-9767
Email: silviapintea@yourmindbodysoulhealer.com
Website: yourmindbodysoulhealer.com